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Monday, June 8, 2009

Remote erase bricks Palm Pre



tnkgrl in her forum posted the following post, So Palm Pre user be aware of this issue!!!!!!!1

Well I no longer have a Palm Pre – until tomorrow, anyway…

Why? I was forced to activate my Pre after purchase while at the Sprint store, which robbed me from enjoying (and documenting) the “first run” experience. To remedy this and out of curiosity, I tried doing a remote erase instead of using the reset functionality on the phone.

Unfortunately, this bricked my Pre instead of resetting it!

A Palm representative kindly picked up my Pre, and is reflashing it overnight. As much as I’m impressed with Palm making a house call, perhaps the “Erase Device” button above should be relabeled “Disable Device”?

I’m pretty bummed to be without my Pre within 12 hours of picking it up :/